Energy Advice

It’s a worrying time for many with rising energy costs, especially as we’re still experiencing cooler weather. Cooler temperatures can make some health problems worse and even lead to serious complications, especially if you are 65 or older, or if you have a long-term health condition. Below you will find some helpful information to help you and your family.

Make sure you’re getting the best deal on gas and electricity

There are lots of different companies supplying energy so you can choose to buy your gas and electricity from those that offer you the best deal.

  • The way you pay for your gas and electricity also has an impact the amount it costs
  • Buying both gas and electricity from the same supplier can cost less
  • Paying by monthly direct debit rather than quarterly bill usually saves you money
  • Some suppliers offer benefits such as money off future bills for switching to paperless bills
  • Gas and electricity can be more expensive if you use a pre-payment meter
  • Some energy companies offer you the chance to fix your energy prices over a certain period of time. This means your bills will not go up if the price of electricity or gas goes up – but remember that they will still go up if you use more energy.

Coping with rising energy bills

You may be able to claim financial and practical help with heating your home. If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is known as a ‘Winter Fuel Payment Winter Fuel Payment. On the 1 November, you may also be able to get additional support with a Cold Weather Payment.

For more information on how to reduce your bills and make your home more energy efficient, go to the government’s Simple Energy Advice website, or call the Simple Energy Advice helpline on 0800 444 202.

You can also find out about heating and housing benefits on

If you are struggling to pay your bills, have problems with understanding your energy bill or would like to get a better deal you can visit the Citizens Advice website to find out more information.

Worried about debt? Visit RotherHive to find out how to get local support.